HelpDesk has joined Assertive Industries, Inc. HelpDesk (HD) based in Atlanta, GA, specializes in providing complete IT, Network and Technology support for small, medium and large companies and organizations. HelpDesk provides a complete IT department at a fraction of the cost. Offering unparalleled customer service along with innovative and reliable technology solutions enable HelpDesk clients to focus on growing and managing their businesses. HelpDesk professionals leverage years of experience and the world’s most innovative technologies to identify the solution that best fits your needs. HelpDesk provides cost-effective solutions by integrating web based technologies like VoIP, and wireless technologies to keep your business ahead of the curve and ahead of your competition.

Assertive’s Enterprise Solutions Division specializes in building custom applications to help organizations manage fixed asset inventories, warehouse management systems, human resources, customer service/order entry, ERP add on applications, and purchasing systems. Assertive’s team has extensive experience working with clients to identify goals and needs, mapping an action plan, and implementing a solution. Focusing on defining the need and scope of work is key to our success.

Extensive discussions are held to determine the best, most economical solution to your management needs. Assertive’s talented team has the capability and expertise to design, build and implement a custom solution that will enable you to achieve your goals quickly. Potential solutions include web-based applications, custom Visual Basic development, Oracle and SQL Server database solutions and Pocket PC based portable data collection applications.

How we work

Assertive’s systematic approach to delivering solutions ensures that your needs and expectations are met. Assertive invests the up front time necessary to guarantee our success. A typical project review is as follows:

1. Conference call with client to understand current situation and goals (no cost)
2. If advantageous, site visit to analyze current process and site layout (travel cost)
3. Summary of current situation and goals presented by Assertive for client’s review,
    confirmation and amendment (no cost)
4. Proposal presented to client by Assertive based on goals and current situation (no cost)
5. Conference call to discuss and clarify proposal (no cost)
6. Agreement made and work begins

To discuss your Enterprise Solution needs email us or call Assertive Industries at 678-447-0028 ext: 612.